Privacy Policy

BACKGROUND:

Accountant Switch Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.accountantswitch.co.uk (“Our Site”) and (subject to the limited exceptions in section 6, below) We do not collect personal data about you unless you contact us (see section 5, below). Any personal data We do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy (is deemed to occur upon your first use of Our Site, when launched). If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. This acceptance will be reviewed every thirty days.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 AND EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means Accountant SwitchLimited, a limited company registered in England under company number 12094807whose registered and main trading address is 2 George Street, Chester, Cheshire, CH1 3EQ.

2. Information About Us
  • Our Site is operated by Ten Ten Systems Limited, a limited company registered in England under company number 04806768, whose registered and main trading address is 4 Abbey Square, Chester, Cheshire, CH1 2HU.
  • Our Data Protection Officer is Jamie McElwaine, and can be contacted by email at Jamie@accountantswitch.co.uk, by telephone on 01244 969 999, or by post at 2 George Street, Chester, Cheshire, CH1 3EQ.
3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights
  • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
    • The right to be informed about Our collection and use of personal data;
    • The right of access to the personal data we hold about you (see section 8);
    • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);
    • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);
    • The right to restrict (i.e. prevent) the processing of your personal data;
    • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
    • The right to object to Us using your personal data for purposes; and
    • Rights with respect to automated decision making and profiling.
  • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
  • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do We Collect?
  • Subject to section 5.2, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection.
  • If you send Us an email, we may collect your name, your email address, and any other information which you choose to give Us.
6. How Do We Use Your Data?
  • If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary considering the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Act (1998) AND under the newGDPR regulation (2018). For more details on security see section 7, below.
    • To reply to your email;
    • To contact you regarding your custom;
    • To market specially selected products, relevant to your custom with us, provided you have given us permission.
  • As noted above, we do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, we may use them as follows:
  • Any and all emails containing your personal data will be deleted as soon as the relevant data is stored in a password protected client folder (this will only be done in instances where you have instructed us to use your personal data for financial advice/funding.)
  • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
  • We will not share any of your data with any third parties, unless given the permission to do so. This is something in which you will accept in signing our company Terms of Business Agreement or Introducer Agreement (which ever may be relevant to custom/services.)
7. How and Where Do We Store Your Data?
  • We only keep your personal data for as long as We need to use it as described above in section 6, and/or for as long as We have your permission to keep it.
  • Your personal data will only be stored in the UK
  • AND
    Any data sent via email (due to the use of Office 365) will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
8. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at siobhan@jpmcapital.co.uk or using the contact details below in section 9.

9. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at Jamie@acountantswitch.co.uk, by telephone on 01244 969 999, or by post at 2 George Street, Chester, Cheshire, CH1 3EQ. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you (as under section 8, above).

10. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon! In the meantime, Please feel free to call us on:

01244 969999